Contact Us
This page is for getting in touch with the editorial team behind Top Offshore Betting Sites. Use it to report something we got wrong, tell us how a payout or verification request actually went at one of the offshore sportsbooks we cover, ask a question about our ratings, or raise a partnership matter. We read everything sent to us, and reader reports are one of the main reasons a sportsbook's position on our lists changes.
One thing to be clear about before you write: we are a review and comparison publisher, not a sportsbook. We cannot access your betting account, release a pending withdrawal, unlock a bonus, reverse a bet, or force an operator to pay you. Only the sportsbook itself can do those things. What we can do is record what happened, check it against other reports, and reflect it in how we rate that operator.
What to send us, and where it goes
The more specific your message, the more use we can make of it. These are the categories that actually move the needle on our coverage:
- Payout reports — a withdrawal that cleared quickly, or one that stalled. Tell us the sportsbook, the method (crypto, bank wire, money transfer, voucher or player transfer), the approximate amount range and the dates. Dates matter because payout speed changes over time.
- Verification and KYC experiences — whether a site asked for documents at signup, at first withdrawal, above a certain threshold, or not at all. Lighter verification is a headline reason readers come here, and it is also the area where operator behavior shifts most often without notice.
- Bonus terms that don't match what was advertised — rollover, minimum odds, expiry windows, excluded markets, or a deposit method that silently voids the offer. Send a screenshot of the terms page if you have one.
- Odds and limits — reduced juice that turned out not to be reduced, stake limits far below what was implied, or an account that got restricted after a run of winning bets.
- Factual corrections — a payment method we list that no longer works for American customers, a market we say is covered that isn't, a stale figure.
- Commercial and media — advertising, partnership and press questions. These are handled separately from editorial, and that separation is the point.
Look for the contact form or email address published in the site footer and on this page's contact block. Please include the sportsbook name in your subject line — it saves a round trip.
Commercial disclosure, stated plainly
Top Offshore Betting Sites earns revenue through affiliate partnerships. If you follow a link from our comparison tables to an offshore sportsbook and open an account, we may be paid a commission. That arrangement does not buy position, rating or favorable wording. Operators cannot pay to be added, cannot pay to have a criticism removed, and are not shown drafts before publication. If a partner starts delaying payouts or tightening terms without notice, that goes in the review. You can raise a commercial question through the same contact channels, but it will be answered by the commercial side, not by the people writing the reviews.
Who this coverage is for, and the legal position
Everything we publish is written for adults aged 21 or over, or 18 where that is the sportsbook's stated minimum and the bettor's own jurisdiction allows it. We do not accept or respond to messages from anyone under those ages.
The sportsbooks we review are licensed offshore — commonly in Curaçao, Panama or Costa Rica — and they accept US players. They are not licensed or regulated by any US state gaming commission or board. That distinction is the whole story. In states with legal, regulated online betting, an operator answers to a state regulator, and bettors have a formal complaint route, rules on segregated funds and a defined dispute process. None of that applies to an offshore sportsbook. If a site delays or refuses a withdrawal, there is no state agency to appeal to.
For US bettors this sits in a legal grey area, and the details vary state by state. Some states regulate online sportsbooks and racebooks; others restrict or prohibit online betting entirely; the treatment of the individual bettor differs from the treatment of the operator. Check your own state's laws before you deposit. Anything here about legality or the tax treatment of winnings is general information only — consult a qualified attorney or tax professional about your own situation.
What we can help with, and what we can't
| You contact us about | What happens |
|---|---|
| A stalled or refused withdrawal | We log it, look for a pattern across reports, and adjust the operator's payout-reliability assessment. We cannot recover funds. |
| A bonus that didn't credit | We check the published terms against your account of it and correct our write-up if the terms have changed. Only the sportsbook can credit the bonus. |
| An account closure or limit | We record it as evidence on limits and restrictions. We have no authority over account decisions. |
| A factual error on this site | We verify and fix it, and note the date of the change where the point is time-sensitive. |
| Which sportsbook to pick | We'll point you to the relevant comparison rather than give personal advice — we don't know your state, bankroll or banking situation. |
| A gambling problem | We'll direct you to independent help. See the responsible gambling section below. |
How we assess the sportsbooks you're writing to us about
Our ratings are editorial scores produced by our own review process, not customer-review averages and not operator-supplied numbers. There is no claim here that we deposited, bet or withdrew — we research, review and verify published information, and we weight reader reports heavily because they cover the things marketing pages never mention.
The factors that carry the most weight: payout speed and the track record of actually paying; how heavy or light verification is and at what stage it kicks in; the price on standard markets, including whether reduced juice is genuine; market coverage across NFL, NBA, NHL, MLB, soccer, golf, MMA and horse racing; betting limits and whether winning accounts get cut; banking options for American customers, crypto included; bonus terms read in full rather than the headline figure; and support responsiveness. Full detail on the process sits on our about the editorial team page.
Three of the sportsbooks readers write to us about most
These three generate the most correspondence, which is a rough proxy for volume rather than quality. Each is rated on our own scale, and each has something worth knowing before you open an account.
Lucky Rebel (editorial rating 10.0) tops our list largely on banking flexibility and the breadth of its welcome offer. The advertised deal is 125% up to $1,250 plus a 50 FreeBet — and like every offshore welcome offer, it is only meaningful once you have read the rollover, the minimum odds that qualify, the expiry window and which deposit methods are eligible. Confirm those on the sportsbook's own terms page before depositing, because they change. The limitation: it is a newer name relative to the long-established operators below, so its payout track record is shorter. A shorter record is not a bad record, but it is less evidence, and that is precisely the kind of thing we want reader reports on.
Bovada (editorial rating 9.9) is here for recognition and longevity among US bettors, with a welcome bonus of 50% up to $250 subject to its own rollover and time limits. Its appeal is familiarity and a broad slate across the major American sports plus a racebook. The drawback worth stating: the headline welcome figure is modest next to the larger percentage offers elsewhere, and Bovada has historically restricted access from certain states. Check whether your state is served before you go through signup.
BetOnline (editorial rating 9.6) draws correspondence mainly on pricing and market depth — props, futures, same-game parlays, live in-play markets and non-US sports. The advertised welcome is $250 in free bets, again conditional on rollover, qualifying odds and an expiry window you should read in full. The limitation: free-bet structures are usually more restrictive than they appear, since the stake is not returned with winnings on most offshore free bets, so the real value is well below the face number.
The rest of the list at a glance
| Sportsbook | Advertised welcome offer | Editorial rating |
|---|---|---|
| BetNow | 125% up to $2,500 | 9.6 |
| Everygame | 100% up to $500 | 9.4 |
| BetUS | 100% up to $2,000 sports, 25% casino | 9.2 |
| Sportsbetting | 50% up to $250 in free bets | 9.1 |
| Xbet | 50% up to $200 on credit card deposits | 9.0 |
| MyBookie | 100% up to $1,000, new players | 8.8 |
| ApuestaHoy | 200% welcome offer | 8.7 |
Every offer above carries rollover or wagering requirements, minimum-odds rules, a time limit and eligibility conditions that vary by operator and by deposit method. None of them is free money, and all require you to risk your own funds. Read the operator's terms page before depositing, and tell us if what you find there doesn't match what we've published.
Money, before you write to us about it
Most payout complaints we receive trace back to a banking choice made at signup. Worth knowing in general terms: cryptocurrency deposits and withdrawals are usually the fastest route at offshore sportsbooks and often carry the lowest fees, but crypto prices move, so the dollar value of a balance can change between deposit and cashout. Bank cards work for deposits at some sites and frequently fail at others, since US card issuers may decline gambling transactions. Bank wire tends to be for larger amounts and carries the longest waits plus bank-side fees. Money transfer services and voucher or player-transfer options appear at several operators as a workaround when cards fail. Minimum and maximum amounts, per-transaction fees, the number of free withdrawals allowed per month and processing times all differ by operator and change without much notice. Verify them on the sportsbook's cashier page on the day you plan to move money, not from a comparison table written weeks earlier — including ours.
What these operators offer beyond sportsbook betting
Nearly all of the sites on our lists run more than a sportsbook. The same account typically opens a casino with slots, table games and live-dealer rooms; a poker room at some operators; a racebook for thoroughbred and harness wagering; and in places esports markets. BetUS, for instance, advertises a separate casino percentage alongside its sports welcome bonus. These sections matter for two practical reasons: casino play usually contributes to bonus rollover at a different rate than sports betting, sometimes not at all, and a single account balance across several products can complicate a withdrawal. If your question involves casino play, say so — we also maintain coverage of casino sites outside the main licensing schemes and the rules there differ from sportsbook rules.
Responsible gambling and getting real help
If betting has stopped being entertainment, contacting a review site is not the right step. Call 1-800-GAMBLER, the national problem gambling helpline, which is confidential and available around the clock. Offshore sportsbooks frequently lack the deposit limits, cooling-off periods, self-exclusion registers and independent dispute resolution that regulated US operators are required to provide — so if you need those tools, do not assume they exist on these sites. Never bet money you cannot afford to lose, never bet to recover losses, and never treat betting as income. No tip, system or sportsbook produces a guaranteed result. Our responsible gambling resources page lists further support, and the site terms set out how we operate.
Response times and what to expect back
- Send your message with the sportsbook named in the subject line and any dates, amounts and screenshots you can include.
- Editorial messages are triaged in the order received. Corrections with supporting evidence usually move fastest.
- Payout and KYC reports are logged and cross-checked against other reader accounts before we change a rating — one report rarely moves a score on its own, but a cluster does.
- Where a change results, we update the page and note the date, since payout and verification findings age quickly.
We can't promise a personal reply to every message, and we won't pretend otherwise. What we will do is use what you send. Current findings on this site were last reviewed on Sep 24, 2026 by Bryce Talbot; if something has moved since, we'd rather hear it from you than leave it standing. You must be 21 or over — 18 where a sportsbook's own minimum and your jurisdiction permit — to bet with any operator we cover.